TERMS AND CONDITIONS

1. Acceptance of Terms.

Welcome to www.doctorlotero.com (“Service” or “Site”), which is owned and operated by Dr.Lotero (“Dr.Lotero”). By clicking “I Agree” on the payment or account registration page, or otherwise using the Site, you agree to abide by and be bound by this Agreement and the Expert Agreement for Experts (collectively, the “Related Agreements”), and all rules, policies and disclaimers (including Customer and Expert FAQs) posted on the Site or notified to you (collectively, the “Terms”). You further acknowledge that our Privacy Notice applies. If you do not accept all of the Terms, do not use the Site. Please review all Terms carefully before using the Site.

 

By using the Site, you (i) agree to be bound by the Terms and (ii) represent that you are over 18 years of age and can legally enter into binding contracts.

 

 

2. Definitions.

In the Terms, "User", "you" and "your" refer to the individual or entity that creates an account with Dr.Lotero as a Client and/or Expert. “Dr.Lotero”, “we”, “us” and “our” refer to Dr.Lotero. “Customer” means the person who asks a question on the Site. “Experts” means the person who answers a question on the Site.

 

 

3. Electronic Communications and Right to Modify Terms.

By visiting Dr.Lotero.es or sending us an email, you are communicating with us by electronic means. You authorize us to send you communications electronically. We will communicate with you by email or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that these communications be in writing. You agree to provide us with, and maintain in your Dr.Lotero account profile, your current and active email address.

 

 

Dr.Lotero may change, revise or modify any of the Terms at any time by posting on the Site. Changes will automatically take effect upon posting. However, substantial modifications to the Terms will enter into force thirty (30) days after notice is sent to the User, either by email from Rafaellotero@gmail.com to their email address registered with Dr.Lotero, or to through other means, including, but not limited to, pop-ups, banners, messages, or other types of notices that are visible on the Dr.Lotero website. If you expressly accept the new terms, the contract will be effective immediately. You agree to make any and all arrangements necessary for you (and not your spam filter) to receive all email messages from these email addresses. Your continued use of the Service will signify your acceptance of the changes. If you do not agree to the changes, your sole and exclusive remedy shall be to discontinue use of the Site. The latest Terms will be posted on the Site, and you should always review them before using the Site.

 

 

B. The website

 

 

4. The Dr.Lotero Site is a service. Third Party Content.

The Dr.Lotero Site is a service for informational and educational purposes, which allows Clients to ask questions and Experts to answer. It is the Users of the Site, not Dr.Lotero, who provide the content of the Publications (defined below). The Experts determine which questions to answer. The Experts are not employees or agents of Dr.Lotero, but, like the Clients, they are only Users of the Site.

 

 

Dr.Lotero does not participate in the conversation between Clients and Experts, does not link Clients to specific Experts, and does not endorse or recommend specific Experts. You acknowledge that Dr.Lotero does not and cannot edit, modify, screen, review, monitor, endorse, or guarantee the content of the Postings. Consequently, Dr.Lotero is not responsible for any act or omission of the Experts, the content of the Publications, the ability of the Experts to answer the questions or the ability of the Clients to pay for the answers. We cannot guarantee that a Client or an Expert will complete a transaction. Notwithstanding the foregoing, Dr.Lotero reserves the right, without being obligated, to refuse to publish or to remove any content.

 

 

QUESTIONS DUE TO EMERGENCIES AND CRISIS SITUATIONS (in particular, related to medical or mental health problems) should be asked immediately by phone or in person to suitable professionals (for example in Spain, call 112). The Site is not an appropriate service to deal with these situations.

 

 

5. Postings are not private or confidential. Anonymity.

The Site is an Internet-based forum (akin to a modern version of a radio show with telephone participation) and the information provided in the content of your questions, answers, requests for information, responses, profiles, signatures, ratings, comments and Postings on the Expert Forum and other places where Users communicate on the Site (collectively, “Postings”) are not private or confidential and can be read, collected, and used by others. For example, search engines may index your questions, answers, and other Posts to allow them to appear in search engine results (for example, if someone performs a google search, your questions, answers, and other Dr. Lotero.es that are related to the search may appear in the list of search results made in google). In order to better protect your privacy, please use an anonymous username and do not include information about your identity or contact information in your Posts.

 

 

6. Verification. The term “Experts” should not be trusted

Each Site Expert has at least one credential that has been verified by an independent verification service and is relevant to the category in which they provide answers, unless the Expert is answering questions from a new category that is still under evaluation. by Dr.Lotero on his Launchpad site. For details about the verified credentials for each Expert, click on the “What It Means” link, located next to the verification logo associated with each Expert. Information about an Expert that is not shown as verified is information that the Expert has supplied but has not been verified. The use of the term "Expert" by Dr.Lotero or on the Site only describes Users who answer questions on the Site and does not guarantee any specific level of knowledge of these Experts.

Dr.Lotero hires third parties to perform the verifications described above; Dr.Lotero does not verify the credentials of the Experts on its own. Verification results are as accurate as information received and provided by independent verification services at the time these services receive and provide the information. Dr.Lotero attempts to verify the User's supposed identity, including through an independent identity verification service, but cannot guarantee it. It is difficult to identify users on the Internet. For these reasons, Dr.Lotero does not represent or guarantee the veracity or accuracy of the credentials or identities of Users or provided by Users, including Experts, nor can it do so. Dr.Lotero shall not be liable for any loss or damage caused by your reliance on any information or content in the Publications.

 

 

7. Advice is not provided, but information. A relationship between clients and professionals is not created.

The responses on this Site should be used for general informational purposes only, and not as a substitute for personal evaluation or specific professional advice (medical, legal, veterinary, tax, financial, etc.). The laws, rules, standards, practices, procedures, and other regulatory authorities that govern your specific question may change depending on your location and the information that is typically discovered through assessments or personal visits. Experts in some categories may be licensed, licensed, educated, or have employment or experience only in certain jurisdictions.

 

 

On the Site, relationships between professionals and clients will not be created.

 

 

Communications on this Site are not confidential and will not be subject to any associated privileges. Communications on this Site are limited, do not involve personal assessments or inquiries, and do not include security measures or procedures that are standard for personal assessments and inquiries.

 

 

C. User Accounts

 

 

8. User Accounts. restricted activities. Suspension or interruption of the Service

By registering as a User of the Site, you will establish a username and password to access your Internet account. You are responsible for maintaining the confidentiality of your username, password and account details; furthermore, you may not share this information or your account with anyone, and you will be solely responsible for all acts or omissions in connection with your account. You will immediately notify Dr.Lotero of any unauthorized use of your password or account. You must create only one account on the Site. If a Dr.Lotero account belonging to you has been suspended or closed, you may not open another account on the Site.

 

 

You agree to keep your contact and billing information (including, but not limited to, your email address) up to date, and to comply with all billing procedures, including providing legal and accurate billing information for active Dr. Lottery and update it.

 

 

restricted activities. You agree that any content you provide on the Site and your use of our Site: (a) will not be fraudulent, inaccurate or misleading; (b) will not infringe any third party's proprietary, proprietary, or publicity rights (Dr.Lotero has adopted Takedown Procedures for unauthorized use of copyrighted material); (c) will not be illegal or violate any federal, state, or local law, statute, ordinance, rule, or code of ethics; (d) will not be competitive with Dr.Lotero or the Site; (e) will not be defamatory, commercially libelous, or otherwise threaten or unlawfully harass; (f) will not be obscene or contain child pornography or, if deemed to be adult content or otherwise harmful to minors, will be posted as “Mature Audiences Only” in the listing title and with appropriate notices to avoid unauthorized viewing by minors, and will be distributed only to persons legally authorized to receive such content (Information on Parental Control Protection); (g) will not contain viruses, Trojan horses or other electronic programming routines that could damage, detrimentally interfere with, surreptitiously intercept or expropriate any personal information, data or system; (h) you will not hold us responsible for or cause us to lose (in whole or in part) the services of our Internet Service Providers (ISPs) or other providers; or (i) link directly or indirectly to goods or services, or include descriptions of goods or services that are (aa) prohibited under the Terms or (bb) you do not have a right to link to or include. You may not complete any transaction that was initiated through the use of our Service that, for a fee, would cause us to violate any applicable law, statute, ordinance, or rule. In addition, you may not resell or make any commercial use of our system or the content of the Site without the prior written consent of Dr.Lotero.

 

 

You are prohibited from soliciting Users of this Site, including Experts, for any purpose (including inviting other Users to communicate with you outside of the Site or inviting them to participate in a website that competes with Dr.Lotero or the Site, or that charges money for receiving answers or communicating with supposed Experts).

 

 

Suspension or interruption of the Service. If you wish to discontinue service, you may do so by sending us written notice of your decision. You must send your notification by email to informacion@Dr.Lotero.es. Cancellations will be effective within seven business days. Any commission accrued as of the effective date of the interruption of service will be paid in accordance with the Terms.

 

 

At any time, without prior notice, with or without reason, Dr.Lotero reserves the right to deny service to anyone, to modify or discontinue the Service in whole or in part, and to restrict, suspend, and close the accounts of users. Users.

 

 

 

 

 

9. Collection and refund policy

 

 

The Dr.Lotero platform allows you to post questions for the Experts of the user's question categories to view, facilitates communication with the Experts through chat, emails, and online message boards, and allows you to provide answers to questions. questions, among other services ("Advantages of access to the site"). Site customers can opt for one of two available payment models: (1) pay-per-question model and (2) subscription model. The user pays the amount that appears on the site and no additional taxes or fees apply.

 

 

Pay per question. With the pay-per-question model, the user selects the price they are willing to pay for site access benefits for a single question. Once you have selected the price and paid the amount, your question can be published on Dr.Lotero. Experts usually respond quickly, either with a request for additional information or with a reply. For requests for additional information, it is important that you take the opportunity to communicate directly with the expert so that the expert can ask you for the additional information needed to answer the question.

 

 

Once you get an answer from an expert, you'll be asked if you found it helpful and if you want to accept it. You will be asked to accept the answer if you found it useful (this is up to you at your own discretion). By accepting a response, you will be ordering and authorizing the payment to the expert (and not to Dr.Lotero) of a portion of what is paid to enjoy the advantages of accessing the site. If you accept more than one response, you will be authorizing Dr.Lotero to charge multiple charges to the designated payment issuer (for example, the credit card or PayPal account provided to Dr.Lotero). For example, if you accept two responses, the payer will be charged twice the price. Dr.Lotero does not guarantee receipt of a response from an expert or satisfaction with communication with the expert. In the unlikely event that no expert responds to your question within thirty (30) days, Dr.Lotero will provide you, as part of your site access benefits, copies of other previous questions and answers existing on Dr.Lotero in a category related to your question or will allow you to access them (what Dr.Lotero deems appropriate).

 

 

Dr.Lotero takes customer satisfaction very seriously. Therefore, if you do not accept an answer to your question, do not receive it, or are not satisfied with the experience at Dr.Lotero for any reason, you will have the option to request a refund within thirty (30) days from the moment you who made the payment to ask the question in Dr.Lotero. You can do so by sending an email to informacion@Dr.Lotero.es. Please review this section before requesting a refund to ensure that you have seen the most up-to-date answers to your question. If you do not request a refund within thirty (30) days after the payment, Dr.Lotero will not be obligated to provide you with a refund for any reason and will be entitled to keep the entire amount of the payment as compensation for allowing you to enjoy the benefits of access to the site related to your question.

 

 

Subscription. Subscriptions allow customers to enjoy site access benefits for multiple questions asked on the site for a recurring monthly or yearly fee. Each Subscription Period, Subscription Customers are automatically charged the Subscription Fee, which is transferred to the Subscription Customer Fund (an account holding subscription payments from all Subscription Customers). As a Subscription Customer, once you receive helpful feedback (at your discretion), you will be prompted to click the "Accept" button, which will authorize payment from the Subscription Customer Pool to the Expert. If for any reason you don't think an answer is helpful, you have the option to downplay it and not accept it. At the end of each subscription period, any fraction of the subscription fee that remains in the Subscription Client Fund will be paid to Dr.Lotero as compensation for the advantages of access to the site that the user has enjoyed during the period. subscription. Within thirty (30) days of paying for the subscription, you may cancel the subscription and request a refund of the subscription fee less any amounts already paid to the Experts after accepting their answers. If you accept one subscription and later accept a different one, the terms of the last selected subscription will apply and the previous subscription will be cancelled. Subscription customers will be linked to the Subscription Details, so please read them carefully. To cancel a subscription, when you are logged into your Dr.Lotero account, click on the "My Account" link and, in the "Membership" section, you will see a radio button to deactivate the subscription. You can also contact customer service by sending an email to the following address informacion@Dr.Lotero.es.

 

 

Experts cannot participate in the Dr.Lotero subscription program, as can members of their immediate family (spouse, parents, children or siblings, as well as step-parents, step-children, step-siblings and their spouses) and those who live with them (Those people, with or without family ties, who have lived with the expert for at least three months in the twelve-month period prior to the start of the subscription). If in our judgment funds have been won in suspicious circumstances or funds have been derived from a suspicious account, we will investigate the situation until we reach a decision that we deem appropriate in our sole discretion, which decision may require the involvement of third parties such as the credit card company correspondent. We will use commercially reasonable efforts not to exceed a ninety-day account suspension while our staff or a third party investigates.

 

 

Rebates and special programs. If the thirty (30) day period already specified has not expired, you may request a refund in accordance with the provisions of the previous refund policies available at http://www.Dr.Lotero.es/refund.aspx or by sending an email to informacion@Dr.Lotero.es. However, once you have accepted a response or the thirty (30) days have elapsed, you will have forfeited any such refund.

 

 

Dr.Lotero reserves the right to initiate special incentive programs, prices, affiliation, etc. These programs may be limited, if Dr.Lotero so decides, to a restricted set of users or non-users. Fees or promotional credits transferred to customer accounts by Dr.Lotero for use in obtaining responses on the site will be considered the property of Dr.Lotero (they will never be the property of the users nor can they be refunded) and unless otherwise stated on the site or in an email message sent to a user, they will only be available for thirty (30) days.

 

 

D. Legal Statements

 

 

10. Release

Users are responsible for their acts and omissions and for the content presented on the Site. Because the Dr.Lotero Site is a service, in the event that you participate in a dispute with one or more Users, you release Dr.Lotero (and its officers, directors, agents, parent organizations, subsidiaries, companies joint ventures and employees) from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of these disputes or otherwise way related to them. If you are a California resident, you waive California Civil Code §1542, which states: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN YOUR FAVOR AT THE TIME THE RELEASE IS EXECUTED, WHICH , IF THE CREDITOR HAD KNOWN, THEY WOULD HAVE CONSIDERABLY AFFECTED THEIR SETTLEMENT WITH THE DEBTOR”

 

 

11. Exclusive property rights of the content

You acknowledge that Dr.Lotero and its licensors and suppliers own the rights to Dr.Lotero.es and the content displayed on the Site, except for the Publications. You will not modify, reverse engineer, decompile, disassemble, or attempt to derive the source code of the www.Dr.Lotero.es website, or assist any other person or entity to do so. You acknowledge that all content, including without limitation text, software, music, sound, photographs, video, graphics, or other material contained in listings, sponsor banner advertisements, or commercial information distributed by email that is provided to you by the Service, Dr.Lotero, Dr.Lotero Users, or Dr.Lotero's publishers or other content providers, is protected by copyrights, trademarks, service marks, patents, or other proprietary rights and laws. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any content made available through the Service, including code and software, for any commercial purpose. In order to obtain permission to use third-party materials that appear on the Site, please contact the copyright owner. You do not acquire ownership rights to any content, documents or other materials displayed through the Site. The posting of information or materials on the Site does not constitute a waiver of any rights in such information and materials.

 

 

You agree that Postings on the Site, materials, ideas, comments and testimonials that you submit to the Site or to the administrator of the Site or to any employee, officer or agent of Dr.Lotero ("User Content") will not be shall be considered confidential and may be used by Dr.Lotero, in its sole discretion, without any obligation to compensate anyone for the use or to return any material submitted.

 

 

You grant Dr.Lotero a non-exclusive, irrevocable, perpetual, worldwide, royalty-free, transferable right (through various levels) to exercise copyright, publicity and rights over the database, including the right to use, reproduce, display, edit, copy, modify, transmit, publicly perform, extract, or create derivative works from your Postings and User Content, in any media now known or not known at this time, with respect to any of the aforementioned Postings and other User Content.

 

 

12. Entities outside of Dr.Lotero are not endorsed. No relationship is established with users

Dr.Lotero may try to offer its Users products and services offered by entities outside of Dr.Lotero. The placement of information, logos, links or names of these entities other than Dr.Lotero on the Site does not constitute an endorsement or guarantee of these entities, their products or their services. You assume all responsibility for the decision to visit or be a client of such an entity and you will not cause damage to Dr.Lotero for any liability arising from these actions. You further acknowledge that the creation of this Agreement (or any Related Agreements) or your participation in the Site does not create any relationship (for example, partnership, agent, joint venture, or employee) between you and Dr.Lotero or between any User (including Clients and Experts) and Dr.Lotero. IT IS THE RESPONSIBILITY OF THE USER TO EVALUATE THE ACCURACY, COMPLETENESS AND USEFULNESS OF ANY REVIEWS, ANSWERS OR OTHER CONTENT AVAILABLE THROUGH THE SITE, FROM THIRD PARTIES OR OBTAINED FROM A LINKED SITE. SEEK THE ADVICE OF PROFESSIONALS, AS APPLICABLE, REGARDING THE EVALUATION OF ANY SPECIFIC OPINIONS, ANSWERS, PRODUCTS, SERVICES OR OTHER CONTENT.

 

 

13. Control and storage of information

We do not control the information provided by Users, which may be offensive, harmful, inaccurate or misleading. Please use the Site with caution and common sense. There are also risks of associating with people who are underage or who act fraudulently. In addition, there may be risks associated with international trade and with foreigners. By using this site, you accept these risks and the fact that Dr.Lotero is not responsible for the actions or omissions of Users on the Site.

 

 

Currently, the amount of storage space per User is limited. You agree that Dr.Lotero is not responsible in the event that you delete or cannot store content and/or other information.

 

 

14. Exclusion of guarantees

THE DR.LOTERO SERVICES AND RELATED DOCUMENTATION ARE PROVIDED AS IS AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NO INFORMATION, WHETHER WRITTEN OR ORAL, RECEIVED BY YOU FROM US THROUGH THIS SITE SHALL CREATE ANY WARRANTY OR REPRESENTATION NOT EXPRESSLY STATED IN THESE TERMS. DR.LOTERO DOES NOT REPRESENT OR WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT ENABLES IT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. DR.LOTERO DOES NOT REPRESENT OR WARRANT THAT THE USE OR THE RESULTS OF THE USE OF THE MATERIALS AVAILABLE THROUGH THE SERVICE, THIRD PARTIES OR A LINKED SITE WILL BE CORRECT, ACCURATE, TIMELY, RELIABLE OR OTHERWISE. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE AND JURISDICTIONS.

 

 

DR.LOTERO SHALL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY LOSS OR DAMAGE CAUSED BY THE USER'S RELIANCE ON INFORMATION OBTAINED THROUGH THE SITE, FROM THIRD PARTIES (SUCH AS EXPERTS OR OTHERWISE) OR FROM A LINKED SITE, OR BY THE USER'S RELIANCE IN ANY PRODUCT OR SERVICE OBTAINED FROM A THIRD PARTY OR A LINKED SITE. USE OF THIS SITE IS AT THE SOLE RESPONSIBILITY OF THE USER.

 

 

NO INFORMATION OR ADVICE, WHETHER WRITTEN OR ORAL, OBTAINED BY YOU FROM DR.LOTERO OR THROUGH OR FROM THE DR.LOTERO SERVICES SHALL CREATE ANY WARRANTY.

 

 

15. Limitation of liability

DR.LOTERO, ITS PARENT ORGANIZATIONS, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES OR SUPPLIERS SHALL IN NO EVENT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO) ROS, LOSS OF BUSINESS, LOSS OF PROFITS, LOSS OF DATA, USE, REVENUE OR OTHER ECONOMIC ADVANTAGE) ARISING OUT OF OR IN CONNECTION WITH OUR SITE, SERVICES OR THE TERMS BASED ON ANY THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES . THE LIMITATION OF DAMAGES SET FORTH ABOVE IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND US. THIS SITE AND THE INFORMATION WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. IN NO EVENT SHALL OUR LIABILITY, AND THE LIABILITY OF OUR PARENT ORGANIZATIONS, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES AND SUPPLIERS, TO YOU OR TO ANY THIRD PARTY, EXCEED, UNDER ANY CIRCUMSTANCES, (A) THE AMOUNT OF THE COMMISSIONS YOU YOU WILL PAYS DR.LOTERO IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE TO THE LIABILITY OR (B) USD$100, WHICHEVER IS HIGHER. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

 

 

You and Dr.Lotero agree that any cause of action arising out of or in connection with this Service must be commenced within six (6) months after the cause of action arose (except for causes of action that arising from the Users' responsibilities cited in the Indemnification section, below); otherwise, such basis for a claim will be permanently barred.

 

 

16. Indemnification

 

You agree to indemnify Dr.Lotero, any and all parent, subsidiary or affiliated organizations, any and all officers, directors, agents, shareholders, advisers, employees, successors and assigns, and you agree that you will not injure us with respect to all cost, loss, obligation and expense, including reasonable attorneys' fees, claimed by any third party and in any way due to or arising out of your use of the Site or your conduct on the Site.

 

 

17. Press releases and third-party press about Dr.Lotero

The Site may include press releases and other information about Dr.Lotero. While this information was believed to be accurate at the time of its preparation, we disclaim any duty or obligation to update this information or press releases. It should not be interpreted that Dr.Lotero provides or endorses the information included in press releases or other media about companies that are not ours. Similarly, Dr.Lotero should not be construed as providing or endorsing third party press on Dr.Lotero or the Site.

 

 

18. Choice of law and forum

CHOICE OF LAW. The Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its provisions on divergent laws.

 

 

DISPUTES. DISPUTE RESOLUTION. All disputes, claims and controversies between us, of whatever kind and nature, arising out of the use of the Site (“Dispute”) shall be resolved only in accordance with the following procedure: (1) notice to the other party of the facts of the Dispute, the legal basis for the Dispute, and all claimed damages, in writing, to be sent (a) to the email address of record to Dr.Lotero or (b) to Dr.Lotero LLC, 38 Keyes Avenue, Suite 150, San Francisco, CA 94129. An Idaho limited liability company. Registered under file number W98598 with the Idaho Secretary of State, tax identification number 61-1535557. Telephone number: 1-925-418-3893 or email to informacion@Dr.Lotero.es, whichever option is valid (“Dispute Notification”); (2) thirty (30) days authorization from receipt of the Notice of Dispute to receive a response and/or offer to resolve the Dispute; (3) if the Dispute remains unresolved within those thirty (30) days, the submission of a Small Claims Online Mediation Request to the American Arbitration Association ("AAA") (or a Request for Mediation for a minimum of 4 hours only if the small claims limit is exceeded), available online at http://www.aaamediation.com/; the parties must act in good faith to resolve the dispute during mediation and must equally split the cost of the mediation, which is currently set at $50, but may be modified by the AAA; (4) if mediation does not resolve the Dispute, filing a Demand for Arbitration with the AAA (see http://www.adr.org/fileacase), in which case the Dispute will be resolved by binding arbitration (by telephone, Internet and/or solely on the basis of written submissions as chosen by the party initiating the arbitration, as permitted by the AAA rules, except as otherwise agreed by the parties); the parties shall equally divide the cost of the mediation, except as otherwise determined by the arbitrators, and the arbitrators' decision shall be enforceable in any court of competent jurisdiction.

 

 

IMPROPERLY SUBMITTED CLAIM. All Disputes must be resolved as set forth above. If done otherwise, Disputes will be deemed improperly filed, entitling Dr.Lotero to receive up to $1,000 in costs and attorneys' fees, provided Dr.Lotero has notified you in writing (it will be enough to do it to the email address that Dr.Lotero has on file) about the claim filed inappropriately and that you have not withdrawn the claim immediately.

 

 

CLASS CLAIMS ARE NOT ALLOWED. RESIGNATION. The parties expressly agree that no partnership, merger, or class action shall be permitted in any dispute between the parties, and that no claim may be made through an action purporting to represent a class of users of the Site nor are any affirmative claims permitted. in other respects on behalf of a class (“Waiver”). In the event this Waiver is unenforceable, step (4) of the Dispute resolution process, which requires arbitration, must be waived in its entirety, and the parties may file a complaint in the courts located in San Francisco County. , California, and agree to waive any and all jurisdictional, venue, or improper court objections.

 

 

19. Agreement, assignment and miscellaneous provisions

The Terms constitute the complete and exclusive statement of the Agreement between you and us. They supersede any and all prior or contemporaneous agreements, oral or written, and all other communications, representations, warranties and covenants relating to the content of the Terms. In the event of any inconsistency between an oral or written statement of any employee or agent of Dr.Lotero and the Terms (except for modifications to the Terms made in writing by Dr.Lotero's chief executive officer or authorized representative), the Terms will control. To the extent the Terms are inconsistent or inconsistent with each other, the Terms of Service will take precedence for Clients, and the Expert Agreement will take precedence for Experts, over other Site Terms; furthermore, this Agreement, Related Agreements and disclaimers shall take precedence over FAQs and other Site rules and policies. If any provision of the Terms is determined by a court of competent jurisdiction to be contrary to law, such provision will be construed, to the extent possible, to reflect the intentions of the parties and the other provisions will continue in full force and effect. The failure of Dr.Lotero to exercise or enforce any of the Terms shall not constitute a waiver by Dr.Lotero of the right to exercise or enforce the Terms in the same or any other instance. The headings in this Agreement and Related Agreements are for reference purposes only and will not limit or otherwise affect the meaning of the Terms.

 

 

You agree that Dr.Lotero may assign the Terms to any other entity it chooses, regardless of whether or not it sends notice to you. You may not assign the Terms to any other party for many reasons, including, but not limited to, that your interaction with other users of the Site, the price offered, and current anti-fraud mechanisms are based on individual use. Dr.Lotero will not be deemed to have waived any of its rights or remedies unless such waiver is in writing and signed by Dr.Lotero. No delay or omission by Dr.Lotero to exercise any right or make use of any remedy will act as a waiver of such rights or remedies or other rights or remedies on future occasions. The section titles of the Terms are used solely for the convenience of the parties and have no legal or contractual relevance.